About Canine Friends

Canine Friends (previously Your New Best Friends) was founded by Louise Campbell-Pierson in 2018 and has since developed a reputation for providing award winning services to both you and your canine friends in Haywards Heath and the surrounding areas. 

In 2019, we won our first award - the Bark.com certificate of excellence. This recognises the best professionals on Bark who offer an outstanding service to their customers. In 2020 came the second award - Dog Walker of the Year for South England with Prestige awards. This recognises areas such as service excellence, quality of the product/ service provided, innovative practices, value, ethical or sustainable methods of working, as well as consistency in performance.

We tailor each of our services to you and your dog's individual needs offering anything from daily tailored private or secure field social walks, enriching house visits for your new puppy or providing bespoke training and behavioural consults for young and older dogs.

Some of our premium benefits
  • Our social walks take place in a purpose built 4 acre secure field ensuring we provide a fun, safe and secure experience for every dog

  • Our team are fully certified in Canine First Aid

  • GPS tracked reports with photos and updates sent straight to you via our app for that extra peace of mind

  • Access to our online members portal where you can manage bookings, view reports, invoices and upcoming bookings plus many other features

  • We are fully insured with Pet Plan Sanctuary

Our App

All clients get access to our app which is where we house all of your information safely and securely and has the following features:

  • Make, view & cancel bookings

  • View & update personal information including emergency contact details

  • View & update a pet profile including vet & medical details

  • Instant message the team via the chat function

  • View GPS tracked service reports (example below)

  • View paid & due invoices

  • View signed documents

Check in & check out time

GPS tracked route

Personalised message

Pictures for every walk

Meet The Team
Louise - Founder & Trainer

Canine Friends was founded by Louise in 2018 with the view of providing the best in dog services in West Sussex.

Having years before trained as a Veterinary Nurse it has always been a dream of hers to run her own business working with animals. From her background of veterinary nursing & dog walking to providing training to many clients in and around Haywards Heath - she has quickly become a sought after trainer in the area.


Her experience working with a variety of breeds has given her a wealth of knowledge to pass on to her many fantastic clients. She absolutely loves working with puppies and their owners to achieve well balanced and happy adult dogs.

 She holds qualifications in canine coaching, dog walking, pet sitting & canine first aid. She is currently undertaking the Level 4 Puppy Training Certificate with the Cambridge Institute of Dog Behaviour and Training, Level 5 Canine Coaching Accredited Diploma & Level 5 Canine Behavioural Accredited Diploma with Canine Principles.

"I could not be prouder of the level of service provided to our clients by the Canine Friends team."

Kiera - Dog Walker & Sitter

Kiera is a fantastic addition to the team bringing with her a wealth of hands on experience having worked professionally with dogs for 4 years. In addition to her experience she is qualified in Canine First Aid which was completed locally at the Mewes Vets.

Aside from her professional experience, she has been brought up around dogs and horses. Outside of work she spend time looking after her beautiful horse Misty and extremely cute Spaniel Oscar.


She approaches every dog with lots of love and care, which is what made her stand out on her trial day and gained her a place on the Canine Friends team. Any dog in her care will be throughly spoilt with affection and treated as if they are her own.

Kiera is also currently undertaking a Dog Grooming course one day a week which she is hoping to bring to the business within the next year. 


Licence no. AW069

info@canine-friends.com  |  Tel: 07951 290 108

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